Serving Atlanta, GA

We've engaged Integrity Restoration & Remodeling for two separate water remediation projects in our home, and we have been extremely satsified with their work on both occasions. The first time they were assigned by our insurance company as a preferred vendor, and the second time (for a separate incident years later), I engaged them directly because I was so satisfied with their work the first time, I didn't want anyone else to do our remediation work. They are great communicators and do a great job explaining best practices and options, in cases there may be coverage gaps with the insurance company. I have been very impressed and happy with all of the teams I worked with, and I want to give special praise to the following people who were very helpful, great communicators and treated us like family: Shane, Kevin, Crystal, Shannon, Courtney, Steven and Orlando. I definitely recommend reaching out to Integrity for your remediation and restoration needs!

Jennifer Fancher and the entire Integrity Restoration Team, to include, Kevin Keeler (QC Mgr), Steven Studdard (Proj. Mgr), Shane and Technicial Teams of Shannon and Leo, went above and beyond my expectations, from claim submission to finalization - and water damage restoration. Roy and the build team are nearly finished with the physical restoration; however, I anticipate nothing less than the professional and personable service I have received thus far. Kudos to all!

I am having a great experience working with Integrity Water Restoration so far for a kitchen leak. The team is professional, courteous, and efficient. Jennifer, the manager, has been especially outstanding—always helpful, pleasant, and incredibly easy to work with. She made a stressful situation much more manageable with her clear communication and friendly demeanor. Kevin has been responsive and helpful whenever we speak on the phone. Every team member I interacted with represented the company with professionalism and integrity. It's clear that customer service is a top priority. I highly recommend Integrity Water Restoration to anyone in need of reliable and trustworthy service.

The Integrity team are all superb professionals! From 1st point of contact to demo, Shane has been informative, communicative, and even helpful with speaking with the insurance adjuster. The demo team, Courtney, John, and Ashton were quick and efficient but also detail oriented. Not knowing what to expect, I was pleasantly surprised and impressed by how CLEAN my house remained throughout the demo. No dust, no leftover debris, nothing left behind! I’ve heard just the opposite from friends and relatives about their projects. A quality inspector (Kevin, also very kind and informative) followed up to run mold spore test and to check progress on drying. I highly recommend this company for your water clean up/demo needs.

I highly recommend Integrity Restoration & Remodeling. We were dealing with a water damaged room and they were absolute rock stars through the entire process. Leo and his crew came in several times to ensure the remediation part was to their high standard. This included testing and continual cleaning of the room as needed. Jennifer was our guide through the entire process, start to finish. She explained what was going on thoroughly, walked us through remediation and rebuild, and helped us deal with insurance. We wouldn't have been able to do any of this without her guidance. Thank you again to the compassionate team at Integrity!