Integrity Restoration & Remodeling
Water Damage
24/7 Emergency Water Cleanup
Water Damage Services in Marietta and Metro Atlanta
When water enters your home or business, quality is everything. Integrity Restoration & Remodeling offers 24-hour emergency water damage services in Marietta, Metro Atlanta, and across rural Northwest Georgia. We respond promptly to begin water extraction, prevent mold growth, and help protect your property from long-term damage. As a licensed, IICRC-certified firm, our team brings years of trusted experience to every job, always guided by our mission: we do what’s right even when no one is looking. We proudly serve more than 26 counties across Georgia, including the communities of East Cobb and West Cobb, as well as cities like Kennesaw, Acworth, Woodstock, Dunwoody, and Sandy Springs. If you’re facing a flood or leak, call now for fast, expert water restoration backed by service you can trust.
Video: 24 Hr Emergency Water Removal & Structural Drying by Integrity Restoration
What is Water Mitigation?
Water mitigation is the emergency phase of recovery. It's about stopping the damage from spreading, preserving what's salvageable, and preparing for what's next.
We:
- Extract standing water (also called water removal)
- Identify affected areas using moisture meters & professional inspection techniques - not guesswork
- Dry building materials using IICRC-compliant methods (structural drying)
- Prevent microbial growth through rapid intervention and environmental control
Mitigation is not the repair—it’s what makes repair possible.
Proven Methods That Work Fast
Our Water Damage Restoration Process
Every job starts the same way: Answer the phone. Show up. Do what’s right. But how do we do it? That’s where we shine.
Step 1 – Evaluation
We map the extent of the damage using professional inspection tools and methods. We identify the category of water in order to stage an appropriate response.
Step 2 – Water Extraction
Using professional extraction equipment, we remove standing water fast. The goal is to get materials to stop absorbing.
Step 3 – Containment
We isolate affected areas into pressurized containment chambers for occupant protection and better drying. The level of containment is unique to each project and situation, depending on the size of the loss and the potential contamination.
Step 4 – Material Removal
We remove water-damaged materials according to a formula that determines if they can be dried back to their normal state with both health and aesthetics in mind. Many building materials affected by clean water can be dried with either no visible damage or just painting or refinishing required. When materials need to be removed, we do the cleanest demolition in the South!
Step 5 – Structural Drying
This is where our techs earn their certifications. We dry to scientifically verified targets using a combination of air movement, dehumidification, and vapor pressure control. We monitor and log regularly.
Step 6 – Quality Control
Here’s where we rise above our competitors. Every project is reviewed by a dedicated quality control manager using a structured, mutli-point checklist, ensuring things are not missed and details are verified before final billing.
Step 7 – Clear the Path for Repairs
We leave the space clean, dry, and ready for whatever’s next—whether that’s your contractor or our repair division.
What You Need to Know First
Handling Category 3 and Sewer Water Damage the Right Way
Integrity handles all categories of water damage—including Category 3 water, also called black water or dirty water. This includes contaminated water from toilets, drain line failures, and what many people call sewer backups.
- Important: If you suspect a backup or drain issue, please do not describe it to your insurance company as a "sewer backup" until we’ve inspected the situation.
- Many losses that appear to be sewer-related are actually caused by on-premise drain blockages or breaks, which may be covered differently—or not at all—if labeled incorrectly. Let us help guide that conversation to avoid problems with your claim.
We use our experience and detailed documentation to help you determine what’s likely to be covered. And we don’t just clean up the mess—we work directly with your insurance carrier throughout the claims process to make sure things are recorded, justified, and supported.
Need Help Now? We’re Ready.
Get 24/7 water damage restoration from a team that cares. Call now to protect your home or business and prevent further loss.
Serving Communities in Northwest Georgia
Trusted by Georgia Families for a Reason
Why Choose Integrity for Water Restoration Services
Water doesn’t wait, and neither do we. Whether it’s a burst pipe, a leaking water heater, storm damage, or something no one can quite explain, water damage cleanup sometimes requires immediate action. At Integrity Restoration, we don’t just show up—we bring structure to chaos, delivering expert water damage mitigation, precise water extraction, complete water removal, and thorough structural drying.
Since 2002, Integrity has helped thousands of property owners recover after unexpected water damage. We take pride in doing the job right the first time, with communication and care at every step.
When you work with us, you can expect:
- 24-Hour Emergency Water Cleanup
- Licensed and Insured Contractors
- IICRC Certified Water Restoration Technicians
- Friendly, Knowledgeable Service Professionals
- Full Support Navigating the Insurance Process
- Advanced Drying and Moisture Detection Equipment
- Honest Recommendations—No Pressure, Ever
Guaranteed Excellence
We're backed by TrustDALE's Make It Right Guarantee
As a TrustDALE Certified Partner, we’ve been independently vetted to meet strict standards for honesty, fair pricing, and quality workmanship. TrustDALE continually monitors our performance and backs your decision with a “Make It Right” guarantee. For you, that means greater confidence, less risk, and added protection when choosing Integrity Restoration for your water damage restoration services.
Common Questions About Water Damage
What’s the difference between water damage cleanup and mitigation?
These terms are often used interchangeably. “Cleanup,” “mitigation,” “extraction,” and “removal” all refer to the process of getting water out and drying things properly. What matters most is that it’s done right—not what it’s called.
How do I know if I have hidden water damage?
If you notice musty smells, warped flooring, or unexplained stains, you may have moisture trapped behind walls or under surfaces.
What should I do first after a flood or major leak?
Call a certified restoration company immediately. Quick water removal and drying are crucial to prevent mold and secondary damage.
Can water damage cause long-term issues if not treated?
Yes. Lingering moisture can lead to mold growth, structural weakening, and serious health risks if not properly mitigated.
Is water damage covered by homeowners' insurance?
It depends on the cause. Sudden pipe bursts are often covered, but slow leaks may not be. Always contact your insurance provider, and we’ll help guide the process.
Is it safe to stay in my home after water damage?
It depends on the extent of the damage. If there’s a risk of electrical hazards, mold, or contaminated water, we’ll help you make a safe, informed decision. Most customers are able to remain in their homes during the mitigation process.
CJ
Had a great experience working with the Integrity team. In particular Leo, Kevin, Jennifer, Steven and Jason. They were extremely helpful and provided stability during an unstable time. Each team member that I worked with stayed in close contact, provided timely updates, helped explain their actions, next steps and answered any questions. They also were professional and worked well coordinating schedules. Jennifer and Stephen even answered calls after hours. I would definitely use Integrity again.
Devin Barnwell
I am having a great experience working with Integrity Water Restoration so far for a kitchen leak. The team is professional, courteous, and efficient. Jennifer, the manager, has been especially outstanding—always helpful, pleasant, and incredibly easy to work with. She made a stressful situation much more manageable with her clear communication and friendly demeanor. Kevin has been responsive and helpful whenever we speak on the phone. Every team member I interacted with represented the company with professionalism and integrity. It's clear that customer service is a top priority. I highly recommend Integrity Water Restoration to anyone in need of reliable and trustworthy service.
Susan Grant
Integrity Restoration is a lifesaver. When we discovered water in the garage, Integrity responded with urgency and for the past seven weeks they turned a difficult situation into a livable one. Thanks especially to Courtney, John, Shane, Shannon, Jennifer and Kevin for their communication and help through it all.
Veronica Batiste
Jennifer Fancher and the entire Integrity Restoration Team, to include, Kevin Keeler (QC Mgr), Steven Studdard (Proj. Mgr), Shane and Technicial Teams of Shannon and Leo, went above and beyond my expectations, from claim submission to finalization - and water damage restoration. Roy and the build team are nearly finished with the physical restoration; however, I anticipate nothing less than the professional and personable service I have received thus far. Kudos to all!
stephanie scalise
Integrity came out in our time of need and answered all my questions. Starting with Jennifer, who came at the crack of dawn to be here w/ the inspector and then my assignment team of Courtney, John & Kevin, whom I got to see almost daily during the water mitigation process. Thank you for making a stressful process just a bit easier.